About Us

Home-grown in Eugene

Duck Lifeline Tech & IT was founded in 2024 by Jacob Fave, a lifelong resident of Eugene, Oregon. Jacob's passion for technology and helping others navigate the digital world led him to create Duck Lifeline with the goal of providing friendly, reliable, and personalized tech support to individuals and businesses in the local community.

Affinity for Technology

Growing up in Eugene, Jacob always had a keen interest in computers and electronics. He spent countless hours exploring new technologies, troubleshooting problems, and helping friends and family with their tech needs. This passion, combined with his commitment to community service, inspired him to turn his love for technology into a career.

Our Mission

At Duck Lifeline, our mission is simple: to make technology accessible and enjoyable for everyone. We believe that technology should enhance our lives, not complicate them. That's why we're dedicated to providing patient, understanding, and jargon-free tech support that empowers our clients to confidently use their devices and software.

Our Values

Personalized Service: We take the time to understand your unique needs and provide tailored solutions that fit your lifestyle and budget.

Clear Communication: We explain technical concepts in plain language, ensuring you understand what's happening and feel comfortable with our recommendations.

Reliability and Trust: We're committed to providing honest, dependable, and transparent service that you can count on.

Community Focus: As a local business, we're dedicated to supporting our community and building lasting relationships with our clients.

Need something to do while you wait?

We know that services can take a while sometimes so please browse local eateries, shopping, and tourism opportunities in the map below!

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