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Are you discount-worthy?
Are you discount-worthy?
We offer discounts to all that qualify!
We offer discounts to all that qualify!
At Duck Lifeline, we believe that everyone deserves access to reliable tech support. To make our services more accessible, we're proud to offer a variety of discounts to support our community. We appreciate the contributions of students, seniors, military personnel, and first responders, and we're happy to provide them with special pricing. Below you'll find details on our current discount programs. We strive to provide excellent service at fair prices, and these discounts are our way of giving back to Eugene.
Please ensure that you read our disclaimers at the bottom of the page for important information!
See yourself below? You get a discount.
See yourself below? You get a discount.
Referral
Referral
$5 Referral Credit
$5 Referral Credit
Refer a new customer to us, and you both win! When your friend completes their first service and mentions your name, they get $5 off instantly, and we'll apply a $5 credit to your account for your next visit.
Value exactly $5 per person.
Education
Education
Student Discount
Student Discount
$5 with Student ID. Any school, anywhere!
Value exactly $5.
Teachers & Staff Discount
Teachers & Staff Discount
5% for University of Oregon faculty & staff with $20 minimum purchase with ID.
Value range $1 - $200.
Seniors
Seniors
Experience Discount
Experience Discount
Seniors 55-64 get 10% off with minimum purchase of $20. State ID must be present.
Value range $2 - $200.
Wisdom Discount
Wisdom Discount
Seniors 65 and up get 20% off with minimum purchase of $20. State ID must be present.
Value range $4 - $200.
Service
Service
First-Responder Discount
First-Responder Discount
Eugene Police Department, University of Oregon Police Department, Eugene-Springfield Fire Department, and all EMS/EMT personnel get 10% off with minimum purchase of $20.
Value range $2 - $200.
Military Service Discount
Military Service Discount
Current or former active duty service members of the United States get 25% off with minimum purchase of $4. Military ID must be present.
Value range $1 - $200.
Military Family Discount
Military Family Discount
Family of current or former military service members get $5 off with minimum purchase of $5. Military and State IDs must be present.
Value exactly $5.
Discounts Catalog
Discounts Catalog
Disclaimers:
Disclaimers:
Discount Limitations:
Eligible Items: Discounts are strictly applicable to Service-Class labor line items. They do not apply to Parts-Class items, hardware, or dynamic transportation fees unless explicitly stated otherwise.
Purchase Minimums: To qualify for any discount, the Services subtotal must meet or exceed the required minimum purchase threshold for that specific offer. If the minimum is not met, no discount will be applied.
No Stacking: If a customer qualifies for multiple discounts, the single offer providing the greatest financial value will be applied automatically. Discounts cannot be combined, "stacked," or used in conjunction with other promotional offers.
Service Exclusions: Certain specialized or premium services—including, but not limited to, advanced data recovery, rush or priority jobs, and emergency after-hours support—may be excluded from promotional pricing at the sole discretion of Duck Lifeline.
Discount Value: All discounts and promotional offers are non-transferable, possess no cash value, and cannot be exchanged, refunded, or redeemed for cash or credit under any circumstances.
Program Modifications: Duck Lifeline reserves the right to modify, suspend, or discontinue any discount program or promotional offer at any time without prior notice.
Our Commitment: We at Duck Lifeline will always do our best to operate with good-faith practices. We are deeply committed to operating with integrity, honesty, and transparency in everything we do.
Account Credit Limitations:
Account Credits: Account credits issued by Duck Lifeline are strictly non-transferable and possess no cash value. They cannot be refunded, exchanged, or redeemed for cash, physical products, or hardware components under any circumstances. Credits may only be applied toward the service or labor subtotal of future invoices. Duck Lifeline reserves the right to modify, expire, or revoke account credits at our sole discretion without prior notice.
Service Exclusion Disclaimers:
Service exclusion disclaimers can be viewed on our Services or Services Catalog pages. Click the links to learn more.
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